Services - Performance Management

Establishing an effective performance management system is the backbone to any effective Human Resources Strategy. The modern trend is to move away from hierarchal top down appraisal systems towards a system that is based around management through agreement, that accommodates both business and functional needs as well as individual learning and development aspirations. Our approach is to understand the way in which the organisation values good performance and to tailor the process towards these values. Our experience indicates that the most important skills for managers engaged in this process are:

• Setting objectives as clear and concise outcome statements

• Giving meaningful feedback on performance.

Our training for managers places a high emphasis on these key skills.

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