A workplace investigation is a fact finding process used to examine formal workplace complaints and allegations. The core purpose of the investigation is to evaluate all the facts relating to the case to gain a clear picture of the situation based on the evidence gathering and analysis. The findings of the investigation are then reported back to the commissioning manager in the company.
The ACAS code of practice has clear guidelines on how disciplinary and grievance matters should be investigated in order to make informed decisions of the outcomes. Using an external Investigations Service provides significant benefits including:
The trigger point for our Investigation Service is when it is first commissioned by the Company following the raising of a formal complaint or grievance. Investigations vary due to the complexity of the case and the internal policies of the Company. Typically however there are four stages involved in the Investigation process: