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Workplace Investigations.

What is a Workplace Investigation?

A workplace investigation is a fact finding process used to examine formal workplace complaints and allegations. The core purpose of the investigation is to evaluate all the facts relating to the case to gain a clear picture of the situation based on the evidence gathering and analysis. The findings of the investigation are then reported back to the commissioning manager in the company.

What types of investigation are there?

  • Grievance – covering alleged discrimination, bullying, harassment or inappropriate behaviour.
  • Disciplinary – For small companies where independence is required for the investigation of conduct or performance matters.
  • Whistleblowing – for complaints of misconduct breaching civil or criminal law.
  • Employment – for complaints around redundancy, contract disputes, duty of care etc.

Why carry out an investigation using an external resource?

The ACAS code of practice has clear guidelines on how disciplinary and grievance matters should be investigated in order to make informed decisions of the outcomes. Using an external Investigations Service provides significant benefits including:

  • Independence and Impartiality.
  • Speedy investigation without distraction.
  • Experienced investigators across a wide range of employment matters.

What is the Investigation process?

The trigger point for our Investigation Service is when it is first commissioned by the Company following the raising of a formal complaint or grievance. Investigations vary due to the complexity of the case and the internal policies of the Company. Typically however there are four stages involved in the Investigation process:

  • Stage 1 – Planning: Covering Case receipt from Commissioning Manager, review of company policies and processes relating to the investigation, initial interview with complainant, completion of investigation terms of reference & summary of the allegations. Budget and timelines agreed with Company.
  • Stage 2 – Investigation: Covering Complainant and witness interviews, evidence gathering and analysis.
  • Stage 3 – Report writing: Completion of written report on methodology, evidence and findings.
  • Stage 4 – Case Handover: Report and briefing back to the Company’s commissioning Manager. Case completed by the business.

Contact us

Steve Satterthwaite

07866 579292

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Steve writes about how HR can make a strategic contribution in small growing businesses.  Read more:

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